1 hour ticket response
We are devoted to delivering a quick and proper answer to every helpdesk ticket submitted by a client. Our skillful client service staff representatives will review your inquiry and will offer you the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average helpdesk ticket response time has proven to be twenty minutes.
A First–Rate Help Desk Service
We have a team of web hosting support experts who will be happy to answer all your queries every time you need assistance. The majority of our customer support staff members have many years of experience in the cloud website hosting world, which implies that you can always depend on swift and adequate answers to your requests.
A User–Friendly Help Section
Included in the Online Control Panel is an intuitive Help Center section, which features a variety of sources of information. You can browse through a regularly updated knowledge base offering web hosting account administration articles and website management articles, watch the how–to video tutorials or have a glance at our F.A.Q. archive.
