Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service crew is taught to very quickly attend to all cloud website hosting customers’ questions and information requests. Through our ticket system, you’ll be able to fill in your request and a support staff member will go back to you in only max 60 minutes. Basically, practice has proved that the ordinary reaction time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any query you have got involving Magical Webhost’s solutions. We now have technicians present all the time to generate assistance any time needed. You’re able to use the ticket system or post a message at any moment, or you can pick up the phone or make use of the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guidance while working within the Control Panel, you can always simply click the Help button and see your question in the set of posts that will came up. We have as well turned many of the articles and reviews into training videos. The collection of video lessons will come up if you click the Videos option located on the top right.