When your website hosting company supplies live chat support, you can talk with an agent in real-time and learn useful information or get an issue resolved in a timely manner. The basic advantage of using chat compared to calling to consult with a live person is that you will need just a computer with web access, so you will not pay any charges when you're in a different state or country. What's more, it'll be easier to copy and paste information like domains, usernames or error messages in other words details that are sometimes hard to provide to the other party over the phone. The real-time chat is also a much faster solution to contact the web hosting service provider's support crew as compared to using a ticketing system. What's more, in case some issue requires some more time to be resolved, you can do something else while you wait for support on the live chat, so that you will not lose time - something that's impossible in case you are on the telephone.

Live Chat Support in Cloud Website Hosting

As a part of the support services that we offer for all our cloud website hosting, you'll find live chat support which is available each and every day, even on holidays. You can contact us no matter if you already have an account or not, since we can support you with all sorts of things, ranging from providing you with general information about our solutions in case you aren't our customer yet and you're considering to purchase one of the packages, to assisting you with installing an email account in an email client. Some problems are more complex and time-consuming, which means that you'll need to take advantage of the ticketing system that is built-in our Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a lot of things.