Although the web hosting service provided by the different companies is more or less the same, each provider has got a customized platform with its own modifications and ways to perform certain operations. In situations like this, an extensive knowledge base would be pretty useful both for persons with little to no past experience and for technically capable individuals who will at some point discover how specific tasks are carried out, but will lose time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and easy to use, sparing users time and effort. The result is more contented clients, since they can effortlessly find the information they are looking for, and substantially less work for the customer service technicians, because typically the vast majority of the queries and problems that clients have got are already included in the knowledge base. Given that the articles are well-written and encompass more things, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you purchase a cloud website hosting package through our company, you will acquire access to our extensive online documentation where you will see info on de facto everything associated with our hosting solutions. The topics encompass anything from how to set up an email address on your handheld device, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-grasp manner and include thorough guidelines on how to carry out a certain operation inside your Hepsia Control Panel. You can also find info that’s not directly related to Hepsia, for instance one that concerns apps on your PC. The whole archive of articles will be located in the Help section of the Control Panel, but those that are related to a given Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to acquaint yourself with pretty much everything related to your web hosting account.